FAQs

Frequently Asked Questions

🛒 Orders & Payments

What payment methods do you accept?
We accept all major credit/debit cards, UPI, Net Banking, and Cash on Delivery (COD) on eligible orders.

Can I modify or cancel my order after placing it?
Orders can be modified or cancelled within 12 hours of placement. Please contact us at support@bossgadgets.in immediately.

🚚 Shipping & Delivery

How long does delivery take?
Standard delivery takes 4–7 business days across India. Express options may be available at checkout.

How do I track my order?
Once your order is shipped, you'll receive a tracking link via email/SMS. You can also check your order status in your account.

Do you offer free shipping?
Yes! We offer free shipping on orders above a certain amount. Check the banner on our homepage for the current offer.

🔄 Returns & Replacements

What is your replacement policy?
We offer replacements for defective or damaged products within 7 days of delivery. Please refer to our Replacement Policy for full details.

How do I initiate a replacement?
Email us at support@bossgadgets.in with your order number and photos of the issue. Our team will respond within 24–48 hours.

📦 Products

Are your products genuine?
Yes, all products sold on BOSS Gadgets are 100% genuine and sourced from authorized distributors.

Do your products come with a warranty?
Warranty terms vary by product and brand. Please check the individual product page for warranty details.

📞 Support

How can I contact customer support?
You can reach us via our Contact Us page or email support@bossgadgets.in. We're available Monday–Saturday, 10 AM–7 PM IST.